SHIPPING

Shipping Information

Shipping Locations
We are pleased to offer worldwide shipping for all orders. No matter where you are, we’ll work hard to get your Luniton products to you as quickly as possible!

Processing Time
All orders are processed and shipped from our warehouses, primarily from our Hong Kong facility. We aim to handle and dispatch all orders within 1-3 business days. Please allow additional processing time during holidays or peak seasons.

Shipping Times
Depending on your location, delivery times may vary. Generally, you can expect your order to arrive within 1-3 weeks from the date of dispatch.

Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment and get real-time updates on its status.

Customs and Duties
Please note that the prices displayed on our site are tax-free in US Dollars. You may be liable for customs duties, taxes, or other fees imposed by your local customs office upon delivery. These charges are your responsibility and are not covered by us. For more information on these potential costs, please contact your local customs office.

Shipping Issues
If you do not receive your order within 30 days after shipping, please contact us at lunitonshop@gmail.com. We will investigate the issue and work towards a resolution.

Shipping Restrictions
Please note that we do not ship to P.O. Boxes or APO/FPO addresses. Ensure that your shipping address is complete and accurate to avoid delays or delivery issues.

Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy or contact our customer service team atlunitonshop@gmail.com.

Contact Us
If you have any questions or need assistance with your order, feel free to reach out to us at lunitonshop@gmail.com. We’re here to help!